Methods of accommodating diversity

You will need to: (Adapted from Pine et al 1990) Specific needs that may need to be addressed include: Community and disability services workers need to be alert to the possible differences in religious ritual and the impact of a person’s religious practice on their beliefs and value system.Dominant religion may regard other religions as cults rather than official religions however people of any religion have a right to respect.When you work in the service industry, you need to be aware of your values.A cultural frame of reference is the way people from the same cultural group see their world; it is their world view.These practices are not exclusive to diversity and inclusion efforts but are considered particularly important to the successful engagement and retention of diverse talent.Orientation Employee engagement and retention Performance management Flexible work arrangements Interpersonal communication Learning & development The following are additional considerations to ensure that organizations create, support and nurture diversity: When individuals feel that they cannot be themselves at work, they will not engage fully as part of the team or in assigned work.For example, an employee may feel that sexual orientation or a hidden disability cannot be revealed due to fear of reprisals.This type of ‘closed’ environment can significantly impact an individual’s involvement in the organization, potentially resulting in low staff morale, increased absenteeism, decreased productivity and retention difficulties.

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An educational approach can help to negate many fears that people have when it comes to addressing diversity.

Cultural competence, in brief, is the ability to interact effectively with people from different cultures.

A diversity calendar is a helpful tool to ensure meetings are successful, and deadlines are met.

An essential part of the functioning of a team is being aware of cultural practices and/or differences and using effective communication techniques to further understanding.

To effectively contribute to best practice in an organisation workers need to consider that values are beliefs and attitudes they may have about: These beliefs and attitudes are extremely important and personal.

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